IMEG was hired to develop quality documentation for a leading provider of industry solutions in manufacturing
THE PROBLEM
No documentation of production process flow
No thorough understanding of key process failure modes
Missing understanding of control and detection documents
No updated or detailed work instructions
THE PLAN
Develop process flow diagrams
Analyze current control documentation
Develop Process Failure Mode and Effects Analysis (PFMEA) for each process to identify potential failures and identify current and recommended control and detection procedures
Observe the process and update work instructions
THE RESULTS
Process flow diagrams for raw material receiving, production, and shipping process
PFMEAs and control plans for each process
Recommended future actions to improve current control documentation